📦 Vitariax – Shipping Policy

At Vitariax, we are committed to providing you with a smooth, secure, and reliable shopping experience. Please review our shipping policy below:

1. Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We work with trusted carriers to ensure timely delivery. Estimated delivery times are:

• Standard Shipping (Free on all orders): 5–10 business days

• Express Shipping (if available): 3–5 business days

⚠️ Delivery times may vary depending on your location and external factors such as customs inspections, weather conditions, or carrier delays.

3. Shipping Coverage

• We currently ship to the United States and selected international destinations.

• Customers will be notified at checkout if shipping to their location is not available.

4. Shipping Confirmation & Tracking

• Once your order has been shipped, you’ll receive a confirmation email with tracking details.

• Please allow 24–48 hours for tracking updates to appear in the system.

5. Customs, Duties & Taxes (For International Orders)

• Customers are responsible for any applicable customs fees, import duties, or local taxes.

• Vitaria is not responsible for delays caused by customs processing.

6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@vitariax.com.

• We’ll work with the carrier to resolve the issue as quickly as possible.

7. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details at checkout.

• Vitaria is not liable for delays or lost packages due to incorrect addresses.

8. Contact Us

For any shipping-related inquiries, please reach out to our support team:
📧 support@vitariax.com
🕒 Customer Service Hours: Monday – Friday, 9 AM – 6 PM (EST)